Frequently Asked Questions on You-Shred and the YS20CC
How much does the You-Shred Shredder cost?
- Please call us at 480-440-2174 for an updated price of the shredder, including special offers.
When you buy the You-Shred Shredder , what do you get?
- The shredder arrives fully ready to plug in and start using. You also get a 12 oz bottle of shredder oil, 30 bags and 50 You-Shred Coupons.
Is financing available?
- Yes, we have a couple of options, please call us for details. The phone number is listed on the contact page.
Is there a video that explains the workings of the You-Shred Shredder?
Can I buy the You-Shred Shredder with a Credit Card?
- Yes, we accept MC, Visa or AMEX.
Does the You-Shred Shredder take credit cards?
- No, it takes $1.00, $5.00 and You-Shred Coupons.
How much time does a customer get with a You-Shred coupon?
How much time does the customer get for $1.00 and $5.00?
- Customer receives 60 sec for $1.00 and seven min. for $5.00.
Does the You-Shred Shredder Cross Cut shred?
- Yes, it cuts down to a DIN level 3.
How many pages can it shred at a time?
- A stack of up to 20 sheets.
How much can be shredded in 60 seconds?
- Up to 100 sheets can be shredded in a minute. This is approximately 1 pound of paper.
Can the shred/dollar amount be changed?
- Yes, we can change the program to work on a different amount. However, it will cost a special programming fee of $250.00.
How much does the You-Shred Shredder weigh?
- It is approximately 200 lbs.
Is the You-Shred Shredder on wheels?
- Yes, it is easily movable.
Does the store owner share the revenue?
- No, the store keeps 100% of the revenue generated.
What can I do with the shredded paper?
- Since it is cross cut, you can simply throw it away. However, You-Shred would encourage recycling the paper. Check your local community for details.
What is the warranty on the You-Shred Shredder?
- You-Shred offers a three year warranty on the entire machine and a life time warranty on the blades.
Who do I call if the machine needs servicing?
- There is a toll free number on the machine to call for any problems. If they need to come out, a service person will be at your store within 48 hours.
Where do I purchase additional supplies?
- You can buy directly on line at the You-Shred.net web store. This includes oil, bags, You-Shred coupons and logic cable.
What are the dimensions of the machine?
- 38.6 x 28.8 x 19.8 inches (HxWxL).
Does theYou-Shred Shredder take staples?
- Yes, there is no need to separate the paper.
Is there a service plan offered with the You-Shred Shredder?
- No, there is a 3 year warranty on the machine for parts and labor, and a life time warranty on the blades.
How much maintenance is required?
- Very little, there is an auto oiler system on the shredder that requires 12 ounces of oil every 2 to 3 months depending on use.
How much paper will the shredder bin hold?
- The bin will hold up to 18 lbs of paper.
Can I use any type oil for the You-Shred Shredder?
- No, you must use You-Shred or Fellowes Oil. The warranty will void, if you do not use the proper You-Shred Oil on the shredder.
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